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Vyhľadávanie vozidla

Make sure you select your car, avoiding product compatibility issues, when ordering. If you have problems finding parts for your car, do not hesitate to contact us Our Customer Service.

Packaging and Shipment of Orders

Orders are generally dispatched within 24 hours of receipt of payment, or, in the case of orders with another payment method, after the order has been confirmed. The delivery time depends on the selected shipping method and the conditions of the particular carrier.

We deliver orders using the following shipping methods:

Packeta – Z-BOX and pick-up points: delivery to a selected pick-up point or Z-BOX generally within 24 hours of dispatch, depending on availability and the carrier's conditions.
Packeta Courier: delivery generally within 24 hours of dispatch to the address specified in the order.
GLS Courier: delivery generally within 24 hours of dispatch to the address specified in the order.
GLS ParcelShop: delivery generally within 24 hours of dispatch to the selected collection point.
Slovak Post: delivery via Slovak Post according to the selected delivery method and the carrier's conditions.
Delivery by our company: this shipping method is intended exclusively for wholesale customers and is provided based on an individual agreement.

The delivery times stated above are indicative and represent the usual delivery time from the date of dispatch. The Seller shall not be liable for any delay caused by circumstances on the part of the carrier or by other circumstances that the Seller could not reasonably influence.

Shipping Costs

The shipping cost is displayed during the order process, and the Buyer is informed of the total shipping cost before submitting the order.

Shipping costs may depend in particular on the shipping method, dimensions, and weight of the shipment. The exact shipping cost is displayed in the order summary before the order is placed.

The cash-on-delivery fee is €1.90 including VAT.

If the Buyer places several separate orders, shipping costs are charged separately for each order, unless otherwise agreed with the Seller.

Packaging of Shipments

Ordered goods are packaged with regard to their nature, dimensions, and method of transport so that they are adequately protected against damage during normal transportation.

Fragile or sensitive items are protected with suitable packaging materials where necessary.

Shipments intended for delivery to parcel lockers or pick-up points are packaged so that their dimensions comply with the conditions of the relevant carrier.

Upon receiving the shipment, the Buyer is entitled to inspect its external condition. If the shipment is visibly damaged upon delivery, we recommend that the Buyer immediately notify the carrier and, where possible, document the damage to the shipment.

This recommendation does not affect the consumer's statutory rights against the Seller in respect of defects in the goods.

Liability for the Shipment

In the case of a sale to a consumer, the Seller bears the risk of accidental damage to or destruction of the goods until the moment the consumer or a third party designated by the consumer, other than a carrier designated by the Seller, takes possession of the goods.

In the case of orders placed by business customers, liability for damage to the goods shall be governed by the applicable provisions of the Commercial Code and the agreed terms of the Sales Contract.